Privacy Policy

1. Scope

This policy explains how SIA "SECURIT", trading through the QuietHours website, processes personal data when you visit quiethours.eu, contact us, or enquire about our services. A separate agreement or privacy notice may apply when you become a customer or participate in a product preview.

2. Data we process

• Contact details you provide, including your name, work email, company, and message.
• Correspondence and information needed to respond to or manage your enquiry.
• Technical and security data, such as IP address, request information, and abuse-prevention results.
• Information required to establish, exercise, or defend legal claims and meet legal obligations.

3. Why we use your data

We process enquiry and correspondence data to respond to you, prepare a requested proposal, and take steps before entering into a contract. We also process limited technical data for our legitimate interests in operating a secure website, preventing abuse, and protecting our services. Where required, we process data to comply with legal obligations.

4. Service providers and transfers

We use service providers for website hosting, security, spam prevention, and business communications. The contact form uses Cloudflare Turnstile to distinguish legitimate submissions from automated abuse. These providers process limited data on our behalf or under their own applicable terms. Where personal data is transferred outside the European Economic Area, we use an appropriate legal transfer mechanism where required.

5. Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including responding to enquiries, maintaining necessary business records, meeting legal obligations, resolving disputes, and protecting our rights. Retention periods depend on the nature of the interaction and any applicable legal requirements.

6. Your rights

Subject to applicable law, you may request access to, correction or deletion of your personal data, restriction of or objection to processing, and data portability. Where processing relies on consent, you may withdraw it at any time. Contact us at [email protected]. You may also lodge a complaint with Latvia's Data State Inspectorate or the supervisory authority in your country of residence.

7. Security and changes

We use proportionate technical and organisational measures designed to protect personal data. No internet service is completely secure. We may update this policy when our practices or legal obligations change; the date above identifies the latest version.